Power to the people
who've been wronged.

Last year, my wife Stephanie and I rented a car on vacation. It was a perfect trip, until we got home to a bill for an extra $3,000 on a $1,000 rental: charges for insurance we'd declined and damage we could prove didn't exist. It wasn't a mistake. It was a system, and it was betting I'd just pay and move on.

Frustrated, I started digging, and found others who'd hit the exact same thing at that same branch. It took evenings I didn't have, but I researched my rights, wrote a firm, factual complaint, and got a full refund. The leverage had been there the whole time. I just had to do the exhausting work to use it.

Almost everyone has a version of this story: a gym membership that won't cancel, a cable bill that keeps creeping up, an airline that owes you for a ruined trip. And the leverage to win is almost always already there: the company's own policies, the consumer-protection laws on your side, and the people who've pushed back and won before. Most of us just never have the time, or the know-how, to use it.

That's why I built DealWithIt. You tell us what happened, and we do the exhausting part: calmly, competently, and relentlessly. It's the advocate I wish I'd had that day, now in the corner of anyone who's been wronged.